Shipping Policy India
Shipping Policy – CottyLand
Thank you for shopping with CottyLand. We aim to deliver your child’s outfits safely and as quickly as possible.
Dispatch Location
All India orders are processed and dispatched from:
CottyLand
Room No 2, Level 2
Kalyani Travels Building
Opposite Bhima Jewels
Angamaly, Kerala – 683572
India
Business Hours:
Monday – Saturday | 10:00 AM – 5:30 PM (IST)
Orders placed after business hours will be processed the next working day.
Order Processing Time
• Orders are packed within 24–48 hours after successful payment.
• Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time (India)
Estimated delivery time: 2–5 business days
Delivery timelines may vary slightly depending on courier availability and customer location (metro, semi-urban, or rural areas).
You will receive a tracking number via email or SMS once your order is shipped.
Shipping Charges (India)
Shipping charges will be calculated at checkout based on the delivery location.
From time to time, CottyLand may offer free shipping promotions, which will be automatically applied at checkout when eligible.
Delayed or Undelivered Packages
While we work with reliable courier partners, delays may occasionally occur due to:
• Weather conditions
• Public holidays
• Remote area serviceability
• Courier operational issues
CottyLand is not responsible for delays once the parcel has been handed over to the courier, but we will always assist you in tracking and resolving delivery issues.
Incorrect Address
Please ensure the shipping address and contact number are correct at checkout.
CottyLand cannot be held responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.
Reshipping charges may apply for returned parcels.
Contact Us
For shipping or delivery enquiries, please contact us:
Email: support@cottyland.com
(Or your store email)
We are happy to help you.
By placing an order with CottyLand, you agree to the terms of this shipping policy.